Fusion Sucks Customer Reviews and Feedback

From Everything.Sucks

The Ford Fusion is a four-door, five-passenger mid-size sedan manufactured and marketed by the Ford Motor Company. From the 2006 through 2020 model years, two generations of the Fusion have been produced in gasoline, gas/electric hybrid, and gas/plug-in electric hybrid variants. The Fusion was manufactured at Ford's Hermosillo Stamping and Assembly plant in Sonora, Mexico, alongside its rebadged variant the Lincoln MKZ, and formerly the Mercury Milan, both of which share its CD3 platform.

Samuel of Boca Raton said, "I was the owner of a 2016 Ford Fusion. Ford announced an air bag recall. I repeatedly contacted Ford Motor Company and the dealer starting on the day after receipt of the recall notice. They informed me that replacements were not available and I would just have to wait. They refused to offer a replacement, a loaner or a reasonable trade. After nine months of driving under fear of injury I traded the car in at a Ford dealership for $3000 less than the blue book value for a car in pristine condition. I would not do a private sale because of the defect. A broker advised me that they would not buy it because of the open recall and that the open recall reduced the value of the car. The Ford representative at the pre-trial meeting refused to provide any compensation.

The mediator who met with us and Ford discouraged us from continuing the suit, saying that we could not possibly win. We foolishly dropped the suit, not wanting to incur court costs if we lost. (I believe, in retrospect that the mediator may have been in cahoots with Ford and regret our decision to back down.) Ford motor company continued to manufacture new vehicles with air bags while failing to address the needs of existing customers and failing to address a safety issue in a timely manner. Their legal department and consumer relations department does not take responsibility for and remedy valid customer complaints."


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Former Employee - Anonymous Employee says

"There seems to be continuously changing focus since the company launched."

Customer Service Representative (Former Employee) says

"I wouldn't waste your time here! When you first log on for your shift and it's slow they will call you and tell you to log off and come back another time. They only want you logged on with they need you. They have a horrible loop hole where they will kick you off the phones any chance they get. Just to save them a dollar NothingThey will call you and tell you to log off even if you were scheduled. HR is horrible."

MRO (Current Employee) says

"Bad management causing staff to leave, atmosthere is terrible due to sever punishment for the slightest mistake. i would recomend a workhouse over this companynoneawful management, no structure"

Key Holder (Current Employee) says

"The culture in still very old. No one is given the chance to make simple decisions. Management lacks real focus and is very scattered, all the time. Almost everything has to be reviewed and approved by CEO himself which makes it very difficult to scale.Inadequate Management"

MIS Executive (Current Employee) says

"One of the worst company to work with no Job security. No payback to your hard work and all you need is to find out a new job or else you have to be a Asslicker."

Electrician apprentice (Former Employee) says

"It wasn't an enjoyable place to work as hours were all night work and managers were unapproachable and difficult to deal with and unable to continue working as I went back to college"

campaign agent (Current Employee) says

"Fusion is a great place to work but there is a lack of opportunities and a lack of proffessionalism from management.easy travellingi work four hours straight before i get a lunch"

Call Tech Agent (Former Employee) says

"Has a high turn over rate. three months is about the max most people work there before being let go"

Seamer (Former Employee) says

"I worked at Fusion as a temp first but then was hired on. At first it seemed ok, but their entire department is mismanaged. They completely overwork employees with low compensation and even lower appreciation. I would extremely advise not working there.Sometimes they buy cakeTiresome hours, terrible management, extremely understaffed while overstocked with work"

cableur reseaux telecom (Former Employee) says

"Début de journée sur le poste à 8h00 sur un même site jusqu'à 12h puis déplacement sur un secteur défini jusque 15h. Tout ça avec son véhicule personnel. Le plus difficile dans ce poste c'est le fait de faire autant de kilomètres avec son propre véhicule et avoir un dédommagement aussi bas que celui qu'ils nous faisaient. De plus les conversations téléphoniques avec les bureaux étaient désagréables, voir limite insupportables. Aucuns points positifs. Le salaire n'était pas celui attendu par quelqu'un de qualifié en Br voir B2v"

Account Manager (Former Employee) says

"Hired to be an account manager for pre-established accounts. 2 weeks in and I was told to make 80 calls/day while trying to run 3-5 appointments a week and meet financial goals that the owner randomly created. My compensation package changed randomly due to the owner's inability to plan and hire appropriately. My commission rate was cut in half and then only applied to certain deals. Owner loves to talk about himself and his "plans" for the company. Lost hours per day listening and yet still expected to meet goals he set in place.decent payunreasonable owner, high-stress cold calling, no insurance"

Project Administrator (Former Employee) says

"Not a good atmosphere to work in especially when female Director came into the office she would turn on people for no reason depending on her mood would be a much better place if she stayed working from home.None"


"No loyalty. There is a growing toxic culture which makes the working environment competitive and cut throat. Company is way too " Top heavy." Stay ClearManagement"

Construction Manager/Project Manager (Former Employee) says

"Fusion was great when I first started with them. But they changed their managers and staff; after that no one called or communicated with me. As a Consultant that made it difficult.Nothing outstanding.Poor communication."

Zynga Customer Support Rep (Former Employee) says

"great people to work with, good pay, good managers. Horrible upper management."

Customer Service Representative (Former Employee) says

"The work place is so slow also lacks of computers or stations also the computers sometimes I mean most of the time are not working well. It’s very confusing setting up their tools and its awful.Long hours"

bbn (Former Employee) says

"Management was unresponsive, even hostile to any suggestions to improve culture. Disengaged workforce, backbiting and bureaucracy were some of the biggest problems."

Tech Support (Former Employee) says

"Systems and tools are always getting shut down because Fusion does not pay their bills on time. Lack of diversity in top management positions. Very cut throat and unwilling to listen to employee concerns.Some work from home daysLack of appreciation, no diversity, good ol boys in management, lack of employee engagement & empowerment"

2IC manager (Current Employee) says

"My husband and I have recently moved from Perth to Canberra. I was looking for a job that I was compactable in and had many years of experience in. My day included: opening store paper work/ filing stock in and out rostering the staff where they will be working in the store eg- front of house, shoe department lunch cover rosters re-stocking customer orders customer service Banking re merchandising end of day closing Every new job has new skills, improving customer service, also different ways of managing staff and the day. working with co- workers when you are new is always a new challenge, I had to make sure that there was a strong line of commination and respect on each level. There are many good and bad points with this role and I have learned skills and different techniques that I can use in the future. staff discount!lack of commincation"

Billing Agent (Former Employee) says

"Poor management just like every other call center in the world. I dont like management that doesnt have the backs of their employees and back in the day, they were some of the worst."

Cashier (Former Employee) says

"Wasnt a very good enviorment i was the only worker besides the manager"

Himanshu says

"Bad execution."

hesham says

"for trading and deposit it,s and custmer service it,s very good but But until now I have not made a withdrawal request to be able to fully evaluate the trading experience"

Peter Callahan says

"Commissions too high if you trading micro lots and spreads too large."

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